Sarku Japan – Privacy Policy

1. Who Is Collecting My Personal Data?

Sarku Japan is committed to protecting your privacy, whether you visit us in our stores, our website at www.sarkujapan.com, our mobile apps, or our social media accounts on Facebook, Instagram, and other platforms(collectively, the“Site”). You can choose your preferences for how we can interact with you. You may choose to provide us with personal data that identifies you. This Privacy Policy explains how we process and use your personal data, and it applies regardless of how you access the Site or supply us with your personal data. Please take time to read this Privacy Policy carefully. BY USING THE SITE OR SUBMITTING PERSONAL DATA TO US, YOU EXPRESSLY AGREE TO THE COLLECTION, USE, DISCLOSURE, RETENTION, AND DESTRUCTION OF YOUR PERSONAL DATA SUBMITTED TO US IN ACCORDANCE WITH THIS PRIVACY POLICY.

2. What Personal Data Do You Collect?

When you provide it to us, we collect information that identifies you (“Personal Data”), such as your:

• Name
• Email address
• Address
• Telephone number
• Demographic information
• User ID
• Payment information
• Opinions
• Interests
• Content of your email messages to us

When you visit the Site, we collect data from the device or browser through which you access the Site (“Log Data”), such as:

• Your internet protocol (“IP”) address
• Browser type
• Browser version
• Statistics on your activities on the Site (such as the date and time of visits, the pages viewed, time spent at the Site)
• Information about how you came to the Site
• Data collected through Cookies or other similar technologies discussed in more detail below.

Much of this Log Data does not identify you personally. However, we may associate this Log Data with your Personal Data. When we do, we will treat any such combined data as Personal Data until such time as it can no longer be associated with you or used to identify you.

If you use any location-enabled services, we may collect geolocation information. We do not store or use geolocation information other than to provide the service you requested. For example, a mobile product may use GPS data to find a nearby restaurant you requested. However, location-enabled features are opt-in and you have control over your participation and can turn these services off at any time.

3. How Do You Use My Personal Data?

We use your Personal Data for the purposes for which you provided it, including to:

• fulfill your order or service needs;
• register your online account;
• maintain our own accounts for billing and performance of services;
• advise you about our brands, products, services, offers, or events that may be of interest to you; and
• provide customer service to you.

We may also use your Personal Data or Log Data to administer our internal business activities, including to:

• design and arrange the Site in the most user-friendly manner;
• enhance our menu, restaurants, and overall customer experience;
• better understand visitors to the Site;
• detect, prevent, or investigate security breaches, fraud, or other crime;
• create non-personally identifiable data to be used for marketing; and
• manage your account.

4. How Do You Share My Personal Data?

No Sale of Personal Data

We will not sell your Personal Data to third parties, including third party advertisers. There are, however, certain circumstances in which we may disclose, transfer, or share your Personal Data with certain third parties after obtaining your consent. By using the Site or submitting your Personal Data to us, you expressly consent to our sharing your Personal Data, as set forth below.

Sharing Personal Data With Affiliates, Successors, and Agents

• our parent companies, subsidiaries, and/or affiliates;
• successors who acquire your Personal Data if we sell, merge, reorganize, dissolve, or similarly change our ownership or corporate structure;
• other companies we engage to perform business-related functions, such as:

• • vendors who provide services to our customers;
  • marketing agencies;
  • database or network service providers;
  • backup and disaster recovery service providers;
  • email service providers; and
  • payment processors.

Third parties with whom we share your Personal Data have agreed to be bound to maintain and use it securely and only in accordance with this Privacy Policy.

Sharing Data Through Social Media

We may work with social media sites like Facebook, Instagram, YouTube, and Twitter, and with application developers who specialize in social commerce so you can connect to us, share your interests, express opinions about products and services, purchase our products, and generate interest in our products and services among members of your social networks.

If you use third party social media features available on our Site, we or the third party may collect or share your data, including your Personal Data. If you do not want us to be able to access information about you, including Personal Data, from Third Party Sites, you must limit data collection and disclosure in the privacy settings on the Third Party Sites. We reserve the right to remove the Personal Data or other data of any person for any reason we, in our sole discretion, deem appropriate.

Legally Compelled Disclosure of Personal Data

We may disclose your Personal Data if required to do so by law or in our good faith belief that such action is necessary to:

• comply with a legal obligation;
• protect or defend our rights, interests, or property, or that of third parties;
• prevent or investigate possible wrongdoing in connection with the Site;
• act in urgent circumstances to protect the personal safety of users of the Site or the public; or
• protect against legal liability.

5. What Are My Rights About The Processing Of My Personal Data?

You have the following rights:

• Consent: You have the right to withdraw your consent to the processing of your Personal Data at any time. If you change your privacy preferences in the future, that will not limit the lawfulness of any processing performed based on your prior consent.
• Access: You have the right to access a copy of your Personal Data that we hold about you and how we use it, including:

To exercise any of these rights, please call us at 1-888-612-7551 or email at privacy@sarkujapan.com. You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent’s permission to do so and verify your identity directly. Please provide written proof via email to privacy@sarkujapan.com. Before we may fulfill a request to access or delete your information, we are required to verify your identity. We will ask you to verify your name, email address, telephone number, or other information we may have about you. Once we verify your identity, we may provide information to you in a standardized format that is not entirely specific to you. You may update your preferences about how we communicate with you by email at privacy@sarkujapan.com. You may also access and correct some of your Personal Data by logging into your online account, if you have one. If you choose to limit our use of your Personal Data, you may not have access to certain functionality of the Site..

6. Is My Personal Data Secure?

We secure your Personal Data by: keeping Personal Data up to date; storing and destroying it securely; not collecting or retaining excessive amounts of data; protecting Personal Data from loss, misuse, unauthorized access and disclosure, alteration, and destruction; and ensuring that appropriate technical measures are in place to protect Personal Data. However, no network, server, database, or Internet or e-mail transmission, is ever fully secure or error free. Therefore, you should take special care in deciding what Personal Data you send to us electronically.

Note that if you disable, delete, or refuse to accept cookies, you may not be able to use some features of the Site and/or some of our pages might not display properly.

9. What Data Is Not Covered By The Privacy Policy?

The limitations in and requirements of this Privacy Policy do not apply to:

• Third Party Sites: Any data you disclosed on websites not operated or controlled by us (“Third Party Sites”), even though we may provide links to them on the Site or in our emails. We are not responsible for the policies and practices employed by, or the content of, Third Party Sites. We suggest contacting those sites directly for information about their privacy policies and practices.
• Non-Personally Identifiable Data: Any non-personally identifiable data we collect, including, without limitation, Log Data, domain names of your Internet Service Provider, your approximate geographic location, a record of your usage of the Site, the time of your usage, and aggregated personally identifiable information, but only to the extent the foregoing cannot be used to specifically identify you.
• Aggregated Personal Data: Any aggregated Personal Data that can no longer be used to identify you will be treated as non-personally identifiable data under this Privacy Policy.

10. Do You Collect The Personal Data of Children?

We do not intentionally or knowingly collect any Personal Data from children under the age of thirteen (13), nor do we target our emails to them. Children under the age of thirteen (13) should not submit any Personal Data through the Site. We encourage parents and legal guardians to monitor their children’s use of the Internet and instruct them to never provide Personal Data through the Site. If you believe a child under the age of thirteen (13) may have provided Personal Data to us through the Site, please contact us at privacy@sarkujapan.com, and we will use reasonable efforts to delete it from the Site and our files.

11. International Privacy Laws

If you are visiting the Site from outside the United States, please be aware that you are sending information (including Personal Data) to the United States where our servers are located. That information may then be transferred within the United States or back out of the United States depending on the type of information and how it is stored by us. We will hold and process your Personal Data in accordance with privacy laws in the United States and this Privacy Policy. Please note that privacy laws in the United States may not be the same as, and in some cases may be less protective than, the privacy laws in your country, and while in the United States Personal Data may be subject to lawful access requests by government agencies.